Warranty of Sony Optiarc Europe  Optical Storage Products and Sony Retail Drives:

Dear Customer,

Thank you for visiting our website. We offer 24 months of warranty to our drives.

Your Quality & Service Team

Repair procedure in case of defective CD/DVD devices:

Dear Customer,

Thank you for visiting our website. In case of a defect device, please contact your dealer or supplier. The terms of the warranty are always handled by our resellers. Sony Optiarc does not offer RMA (Return of Material Authorization) numbers for end-users and/or any direct exchange and/or repair services.

Your Quality & Service Team